FAQs for Renting a Villa
How do I make a reservation?
There are two ways to secure your reservation with Presidence
- Through our luxury villa rental platform, where you can search through our villas collection and submit an inquiry for the villa of your choice. One of our experts will reach out via email to discuss the availability and ensure the villa fits your requirements. We take into consideration several factors like pricing, location, and any additional services you may want to include, ensuring a perfect match for your holiday.
- You can also contact Presidence through WhatsApp, with the number displayed on our website.
Does Presidence manage all the displayed villas exclusively?
No, not all villas listed on our platform are exclusively managed by Presidence. Some are managed by other villa management companies or directly by their owners. However, we are in regular communication with the owners or managers of all the villas to ensure our clients receive top-notch service and are fully protected during their stay.
Are there any complimentary services offered with the booking?
Yes, of course! Along with your villa booking, we arrange complimentary airport or port transfers. Upon arrival, our drivers assist you with your luggage, and our local specialists in Mykonos greet you at the villa for a personalized tour and to address any inquiries. Presidence provides 24/7 guest support, and our concierge service can plan your full itinerary, including reservations at the best beach clubs and restaurants on the island.
How often is the villa cleaned?
The standard agreement includes daily housekeeping with linen and towel changes at least twice a week. If you require additional services, special arrangements can be made, often for a small aditional fee. Some villas feature in-house staff who can provide more frequent service, depending on your needs.I can’t find the perfect villa for my group on the Presidence website. Is that all you offer?
No! Our online listings represent just a portion of our portfolio. We also have an exclusive offline villa portfolio with properties whose owners prefer not to display them publicly. Feel free to send an inquiry via email or WhatsApp, and one of our villa specialists will provide additional options tailored to your needs.
I have explored the Presidence website and I haven’t managed to find the suitable villa for my group. Is this all Presidence can offer?
No! Our villa portfolio goes well beyond what you can see displayed on our website. We also have an offline portfolio of villas whose owners do not wish them displayed on any website. Feel free to send us an inquiry at our email or WhatsApp and our villa specialist will send you information about these villas via email or text.
FAQs for Mykonos Island
What is the ideal period to visit Mykonos?
Mykonos is a prime summer destination, with the season for renting a villa running from April to October. If you prefer a vibrant, lively atmosphere, June 15 to August 31 is the busiest period. For a more relaxing experience, visit outside of these dates. The weather is consistently pleasant, with temperatures ranging from 20 to 35 degrees Celsius (68-95°F).
Which areas of Mykonos are the most wind-protected?
While villas located on the south side of the island tend to be more sheltered from the wind, it’s important to note that no part of Mykonos is completely wind-free during particularly windy days.
Where is the best location to rent a villa?
The ideal location for renting a villa depends entirely on your preferences and needs. Presidence’s villa specialists will consider your specific requirements and recommend a selection of luxury villas that match your preferences for proximity to attractions, privacy, and other factors.
Is it true there can be water or electricity shortages on Mykonos?
Yes, Mykonos, being an island, occasionally experiences interruptions in water and electricity, especially during the peak season of July and August when demand is high. Some villas are equipped with private water tanks and generators, but not all. Typically, any outages last from 30 minutes to a couple of hours, and we encourage guests to remain calm as such issues are quickly resolved.
FAQs for Payments methods
What is the payment procedure for booking a villa?
The standard payment method for you to book one of our luxury villas involves a non-refundable prepayment of 30-50% at the time of booking to secure the villa, with the balance payable one to two months before arrival. Payment is typically made via bank transfer, unless other arrangements are made.
What is the security deposit?
A security deposit is a common practice in villa rentals. This refundable deposit, paid with the second installment, is held by the owner to cover potential damages or misuse of the property. The amount varies but is typically between €1,000 and €15,000, or up to 25% of the total rent. It’s refunded after checkout, provided there are no serious damages.
Is there a contract to sign when booking a villa?
Yes, you will sign a standard short-term lease agreement, which includes details of your stay, total costs, security deposit, payment schedule, and house rules.
Can I pay with a credit card?
In some cases, yes. Some villas, especially those managed by companies, can process credit card payments, although American Express is often not accepted. Many privately owned villas in our portfolio require payment via bank transfer.
Do I need to carry a lot of cash on Mykonos?
No, Mykonos has plenty of ATMs and most shops and restaurants accept credit cards. We recommend bringing some cash for minor expenses like local transfers, but you can rely on ATMs and POS machines for most transactions.
FAQs for Collaborating with us
I’m a villa owner. Is there a fee to display my villa on the Presidence website?
No, it’s free to list your villa on the Presidence website. For more details about collaboration, contact us via email or WhatsApp.
I’m a luxury travel agent. Can I offer Presidence’s villas and services to my clients?
Yes, we work with luxury travel agents globally. Presidence acts as your local partner at the destination. For partnership inquiries, reach out via email or WhatsApp.
I’m a villa owner. What’s included in Presidence’s property management services?
We offer year-round property management services that cover maintenance, cleaning, bookings optimization, revenue maximization, and guest services, including managing any crises like power cuts or damages. During the off-season, we maintain the villa with cleaning, inspections, and other preparations to ensure it’s ready for the next season.